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Hotel Wales, New York
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Key details
About the Hotel
1295 Madison Avenue,
New York,
New York,
United States,
10128,
New York State
Hotel Wales is a charming boutique hotel situated in Manhattan's celebrated Carnegie Hill on New York's fashionable Upper East Side. The hotel features elegant interiors that hint at history and is ideally located near the famous Museum Mile and Central Park. Notably, the hotel is home to two popular restaurants and offers stunning views from its rooftop garden.
Location
Situated in the quiet Upper East Side neighborhood, Hotel Wales is just 500 meters from the nearest subway station on 96th Street, offering easy access to Manhattan's attractions. Guests can explore cultural highlights like the Jewish Museum and Cooper Hewitt Smithsonian Design Museum within walking distance. For airport transfers, JFK Airport is a 30- to 50-minute drive away, while LaGuardia is approximately 15 km from the property.
Rooms
All guestrooms at Hotel Wales are equipped with complimentary WiFi, flat-screen cable TVs, and in-room safes. Each room includes a private bathroom stocked with Gilchrist & Soames toiletries and plush towels. The larger suites come with kitchenettes, separate seating areas, and over-stuffed pullout sofa beds, making them suitable for families or extended stays. Beds are covered in Belgian linens and down duvets, ensuring a comfortable night's sleep.
Eat & Drink
The hotel's dining offerings include Paola's Restaurant, serving fresh Italian specialties like made-to-order pasta and an excellent brunch on weekends. Le Paris Bistrot provides a charming atmosphere for guests to enjoy classic French cuisine. Both restaurants offer airy, elegantly designed spaces filled with natural light from large street-facing windows.
Leisure & Business
Hotel Wales features a small fitness center and a pleasant rooftop garden with panoramic views of the cityscape. Other amenities include complimentary wireless Internet access, concierge services, and a business center. The hotel also provides limo/town car services and essential business facilities to accommodate guests on work trips.
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The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments
Free Wi-Fi
Parking
USD 59 per day
Luggage storage
24-hour services
24-hour reception
General
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Lift
Sports & Fitness
Exercise gym
Fitness studio
Services
Room service
Dining
Restaurant
Business
Business centre
Room features
Air conditioning
In-room safe
Ironing facilities
Bathroom
Hair dryer
Free toiletries
Media
Flat-screen TV
Cable/ Satellite television
Telephone
CD player
Room decor
Carpeted floor
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Location
1295 Madison Avenue,
New York,
New York,
United States,
10128,
New York State
Map view
1295 Madison Avenue,
New York,
New York,
United States,
10128,
New York State
City landmarks
Park
Central Park
1.2
km
Museum
The Metropolitan Museum of Art
1.1
km
Landmark
Rockefeller Center
3.5
km
Museum
American Museum of Natural History
2.0
km
30 Rockfeller Plaza Enter on West 50th Street
Top of the Rock
3.5
km
Square
Times Square
3.9
km
Museum
Neue Galerie New York
650 m
Church
St. Patrick's Cathedral
3.4
km
2788 Broadway
New York bagels
2.2
km
20 West 34th Street
Empire State Building
4.8
km
Gallery
Frick Collection
1.9
km
Museum
El Museo del Barrio
1.1
km
Church
Cathedral Church of Saint John the Divine
2.2
km
Church
Church of St. Ignatius Loyola Complex
690 m
Upper East Side at 81st Street. Central Park
Cleopatra's Needle
970 m
15 E 84th St
Institute for the Study of the Ancient World
630 m
E 79th St East Side of the Turtle Pond
King Jagiello Monument
1.1
km
Church
Church of the Heavenly Rest
740 m
Castle
Belvedere Castle
1.2
km
Zoo
Central Park Zoo
2.3
km
Church
Holy Trinity Episcopal Church
880 m
Church
Saint Nicholas Russian Orthodox Cathedral
910 m
Museum
National Academy of Design Museum
740 m
Garden
Conservatory Garden
1.1
km
W. Park Dr. and W. 72nd St.
Strawberry Fields
2.4
km
Nearby
Museum
Guggenheim Museum New York
480 m
Museum
The Jewish Museum
170 m
2 E 91st St
Cooper Hewitt
230 m
Park
Carl Schurz Park
310 m
Manhattan 1049 Park Ave
Park Avenue
590 m
Restaurants
Saba's Pizza
390 m
1217 Lexington Ave Between 82nd and 83rd St.
Juliano Gourmet Coffee
380 m
1378 Lexington Ave
Lolita's Kitchen
420 m
1364 Lexington Ave
Shake Shack
880 m
154 E 86th St
Famous Famiglia
420 m
1398 Madison Ave
Naruto Ramen
650 m
1596 3rd Ave Btwn 89th & 90th St
Little Luzzo's
560 m
119 E 96th St Apt 2
Starbucks
460 m
1378 Madison Ave Between 96th Street & 95th Street
Earl's Beer and Cheese
590 m
1259 Park Avenue
Yoan Ming Garden
450 m
1407 Madison Ave
The Bagel Shop
500 m
1659 3rd Ave
Reviews and Ratings
Feedback from previous guests about their experience.
60%
enjoyed the hotel and would happily stay again
6.0/10
Guest rating
Rooms
6.2
Location
8.6
Service
6.6
Dining
8.0
Guest reviews
6.0/10
based on 5 reviews
8.0
8.0/10 based on 1222 reviews
Sawyer
United Kingdom,
March
2025
5.0/10
I had a mixed experience at Hotel Wales. The king suite I stayed in was spacious and comfortable, and the location was pleasantly quiet. However, the service left a lot to be desired, particularly regarding management's response to an unfortunate incident with my car after using their valet service. It was frustrating to deal with inadequate customer service and a disappointing standard room experience as well. 😕
Rooms
7.0
The king suite was spacious and comfortable, perfect for my stay. However, the standard room I saw was quite tiny, lacking basic amenities like in-room coffee and efficient closet space. 🚪
Service
5.0
While some staff, like the parking valet, were friendly, my interactions with management were frustrating. It took multiple calls to address the damage to my car, which left me feeling neglected.
Location
9.0
The hotel's location in the Upper East Side is fantastic, close to Central Park and some great restaurants, providing a charming East Coast feel.
Dining
8.0
I enjoyed the dining options, particularly at Sarabeth's, which offered fantastic breakfast and a warm atmosphere. However, I noticed some inconsistency with service at the restaurant. 🍽️
Facilities
6.0
The hotel had convenient valet service, but I was disappointed with the lack of complimentary coffee in the room and the limited amenities in the standard room. I would have appreciated better follow-through from management.
Ava
United Kingdom,
February
2025
6.4/10
My stay at Hotel Wales had its ups and downs. Initially, I was disappointed with the standard room, as it was cramped and not well-maintained. However, after expressing my concerns, I was moved to a stunning suite that made my stay much more enjoyable. The staff were exceptionally friendly and attentive throughout my visit, making me feel welcomed. 🌟
Rooms
6.0
The standard room was tiny and in poor condition, but the suite was beautifully decorated and spacious.
Service
9.0
Staff were warm and quick to address my concerns, enhancing the overall experience.
Location
8.0
The hotel is located in a lovely area on the Upper East Side, perfect for accessing Central Park and museums.
Dining
8.0
Breakfast options nearby were excellent, especially at Sarabeth's; I truly enjoyed their offerings.
Facilities
7.0
The hotel lacked some amenities, but the complimentary coffee and tea service added a nice touch.
Andrew
United Kingdom,
January
2025
6.6/10
I had a unique stay at Hotel Wales. The room I got was on the smaller side, but it was clean and had a nice, elegant vibe. Unfortunately, my shower didn't work properly, which was a bummer. Despite the hiccups, the location near Central Park and the friendly staff made up for some of the frustrations.
Rooms
6.0
My room was small, nicely furnished, but had a non-working shower and no visible clock.
Service
7.0
The staff were friendly and helpful, but my requests regarding the shower went unresolved.
Location
9.0
The hotel is just a couple of blocks from Central Park, making it super convenient for exploring.
Dining
8.0
There are great dining options nearby, like Sarafina's, which was always packed with locals.
Facilities
7.0
I enjoyed the charming rooftop terrace but struggled with the noisy A/C in my room.
Alex
United Kingdom,
January
2025
5.0/10
Overall, my stay at Hotel Wales had its ups and downs. The charm of the hotel and its prime location near Central Park really stood out, which made exploring the area a breeze. However, I had a pretty frustrating experience with the elevator situation that cut into what could have been a perfect trip.
Rooms
6.0
My room was spacious and clean, but I ended up in an interior room that was always dark. The furnishings were decent, but the noise from the street kept me from getting a good night's sleep.
Service
7.0
Most of the staff were friendly and helpful, but a few seemed indifferent. Loreen really stood out with her warm and welcoming demeanor, but the rest could've used some of that energy.
Location
8.0
The location was fantastic for getting to museums and Central Park, which I loved. It's in a quiet, residential area, so I appreciated the tranquility, but it also meant that things closed early. A bit of a trade-off.
Dining
8.0
I enjoyed breakfast at Sarabeth's, which was just outside the hotel. The food was amazing, but I would've loved more options available directly at the hotel.
Facilities
6.0
The hotel had some nice features like a rooftop terrace and free coffee and tea available, but the elevator situation was a hassle. The decor felt a bit outdated, and one of the elevators was painfully slow.
Chris
United Kingdom,
December
2024
7.0/10
Hotel Wales offers a lovely location in the Upper East Side, making it easy to access Central Park and local museums. I enjoyed the spacious king suite, although the temperature control was a challenge with loud radiators. Dining options nearby, like Sarabeth's, added to the charm. however, the service issues I encountered left a lot to be desired.
Rooms
6.0
The king suite was spacious and well-priced, but the temperature control was problematic due to loud radiators. Light issues from outside noise disrupted sleep.
Service
5.0
There were significant issues with staff responsiveness and organization, particularly during check-in and concerning parking management.
Location
9.0
The location was perfect for my visits to the Upper East Side, close to Central Park and many museums, which enhanced my stay.
Dining
8.0
I appreciated the nearby dining options, especially Sarabeth's, which offered great breakfast choices. The variety and quality were commendable.
Facilities
6.0
While the hotel had a cozy lounge area and 24-hour coffee service, some of the room facilities, like temperature control, need improvement.
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